🔒 PRIVACY & LGPD

188win Privacy Policy: How Your Data Is Protected

A 188win takes your data seriously. This policy clearly explains what we collect, why we collect it, how we protect it, and what your rights are as a data subject — all in compliance with the General Data Protection Law (LGPD).

Last updated: January 2026

LGPD
100% compliant
SSL 256
End-to-end encryption
0
Sale of data to third parties
12
Detailed sections

What This Policy Covers

Six key points about how the 188win handles your personal data.

Data Collected by Purpose

A 188win collects only the information necessary to operate your account, process deposits and withdrawals via Pix and other Brazilian payment methods, verify your identity, and meet legal obligations. We do not collect data without a clear and justified purpose.

SSL Encryption Security

All communication between your mobile device or computer and the 188win is encrypted with 256-bit SSL — the same standard used by major Brazilian digital banks like Nubank, Itaú, and Bradesco. Your payment data never travels unprotected.

Your Rights under the LGPD

As a data subject, you have the right to access, correct, delete, and port your information at any time. The 188win processes all requests related to your LGPD rights within 15 business days via the support email.

Zero Data Selling

A 188win does not sell, rent, or share your personal data with third parties for advertising or commercial purposes. The only situations in which data is shared are: payment processing with certified partners and compliance with legal obligations before Brazilian authorities.

Transparent Cookies

A 188win uses strictly necessary cookies to keep the platform running and analytical cookies to improve your experience. You can manage your cookie preferences at any time in your browser settings.

Limited Data Retention

User data is retained only for as long as necessary to fulfill the purposes described in this policy or to meet applicable legal requirements. Following account closure, data is anonymized or deleted in accordance with the legal retention periods in force in Brazil.

1

Data Controller

A 188win, operated through the domain 188win.life, is the controller of the personal data collected through the platform. As the data controller, the 188win is responsible for defining the purposes and means of processing all personal data of registered users, in compliance with the General Data Protection Law (Law No. 13,709/2018 — LGPD).

This Privacy Policy applies to all users who access, register on, or use any feature of the 188win — whether via web browser on mobile, tablet, or desktop. By creating an account, you confirm that you have read and agree to this policy in full.

If you have questions about how your data is handled, contact our team by email at suporte@188win.life. We respond within 15 business days.
2

Data Collected

A 188win collects different categories of data depending on how you interact with the platform. See below what we collect and at what point:

Category Data Collected When
Identification Full name, CPF, date of birth, RG At registration and identity verification
Contact Email address, mobile number At registration
Address ZIP code, street address, city, state During registration or verification
Financial Pix key, card details (tokenized), transaction history On deposits and withdrawals
Behavioral Betting history, games accessed, frequency of use During platform use
Technical IP address, device type, browser, operating system On every login
Documents Photo ID document, proof of address During KYC verification

Credit and debit card financial data is never stored directly on the servers of the 188win — are processed by PCI-DSS certified partners and stored in tokenized form, so the full card number is never accessible to the platform.

3

Purpose of Processing

A 188win uses your personal data solely for the following purposes:

  • Account management: to create, maintain, and authenticate access to your account on the platform;
  • Payment processing: to process deposits and withdrawals via Pix, boleto bancário, credit and debit card, PicPay, Mercado Pago, and TED bank transfer;
  • Identity Verification (KYC): to confirm you are who you say you are, that you are 18 or older, and that the payment method belongs to you;
  • Fraud and money laundering prevention: monitor transactions and behavioral patterns to identify suspicious activity, in accordance with applicable legal obligations in Brazil;
  • Communications: send bet confirmations, withdrawal notifications, security alerts and, if you have opted in, promotional communications and offers from the 188win;
  • Platform improvement: to analyze usage patterns in aggregated and anonymized form in order to improve features, fix issues, and personalize the experience;
  • Compliance with Legal Obligations: to comply with requirements from Brazilian regulatory and judicial authorities when formally requested.
A 188win does not use your data to build advertising profiles, sell to ad networks, or share with marketing companies without your explicit consent.
4

Legal Basis for Processing (LGPD)

A 188win processes your personal data on the basis of the following legal grounds set out in the LGPD (Law No. 13,709/2018):

  • Contract performance (art. 7º, V): processing is necessary to perform the service agreement entered into at registration — without identification and payment data, it is not possible to create your account or process your bets;
  • Compliance with legal obligation (art. 7, II): certain data is processed to comply with legally mandated obligations, such as anti-money laundering rules (Law No. 9,613/1998) and the requirements of the Central Bank of Brazil;
  • Legitimate interest (art. 7º, IX): technical and behavioral data are processed to ensure platform security, detect fraud, and improve the user experience, provided that this interest does not override your fundamental rights;
  • Consent (art. 7, I): for sending promotional communications and using non-essential analytics cookies, the 188win requests your consent in a clear and separate manner, with the option to withdraw it at any time.
5

Data Sharing with Third Parties

A 188win may share your personal data with third parties only in the following situations:

  • Payment Processors: financial institutions and fintechs responsible for processing transactions via Pix, boleto, card, PicPay, Mercado Pago, and TED receive only the data strictly necessary to process each transaction. All such partners operate under data protection agreements compliant with the LGPD;
  • Identity Verification Providers: companies specializing in KYC (Know Your Customer) that assist with document verification and fraud prevention, operating exclusively in accordance with the instructions of 188win;
  • IT Infrastructure: cloud service and hosting providers that store platform data, always under strict confidentiality and data protection agreements;
  • Legal Authorities: when formally required by court order, request from a police authority, Public Prosecutor's Office, or competent Brazilian regulatory body, the 188win shares the requested data within the scope and limits of the request.

Under no circumstances does 188win sells, freely transfers, or shares your data with advertising companies, data brokers, or any entity for commercial purposes unrelated to the operation of the platform.

6

Data Security

A 188win adopts a comprehensive set of technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

  • Encryption in transit: all communication between your device and the platform is secured with TLS 1.3 / 256-bit SSL;
  • Encryption at Rest: sensitive data stored on the servers of the 188win are encrypted with AES-256;
  • Access control: only employees with an operational need have access to user data, with mandatory multi-factor authentication required for all administrative access;
  • Continuous monitoring: automated systems monitor access and transactions in real time to detect anomalous behavior;
  • Security Testing: the platform undergoes regular audits and penetration testing conducted by specialized information security firms;
  • Incident Response Plan: in the event of a data breach, the 188win will notify affected users and the National Data Protection Authority (ANPD) within the timeframes required by the LGPD.
Despite all measures in place, no system is 100% immune to attacks. We recommend using a strong, unique password for your account at 188win and never share your login credentials with third parties.
7

Data Retention and Deletion

A 188win retains your personal data for as long as necessary to fulfill the purposes described in this policy. The general retention periods are:

  • Active account data: retained for as long as your account remains active, or as necessary to provide the services;
  • Financial and Transactional Data: retained for up to 10 years after each transaction, as required by tax and anti-money laundering legislation in force in Brazil;
  • Identity verification data (KYC): retained for up to 5 years after account closure or last use of the platform;
  • Access and security logs: retained for up to 6 months, in accordance with the Brazilian Internet Civil Framework (Law No. 12,965/2014);
  • Support communications: retained for up to 2 years after each support ticket is closed.

After the retention periods above have expired, or upon receipt of a valid deletion request, 188win deletes or anonymizes personal data so that the data subject can no longer be identified. Already-anonymized data may be retained for statistical purposes and platform improvement.

8

Cookies and Tracking Technologies

A 188win uses cookies and similar technologies to ensure the platform works properly and to improve your experience. The types of cookies used are:

  • Essential cookies: necessary for the basic operation of the platform, such as keeping your session active after login, remembering items in your bet slip, and securing your transactions. These cookies cannot be disabled without affecting platform functionality;
  • Analytics Cookies: collect aggregated and anonymized information about how users navigate the platform — pages visited, time spent, errors encountered. This data is used solely to improve the experience and fix issues. They can be disabled in your browser settings;
  • Preference cookies: remember settings you configured on the platform, such as language and notification preferences.

A 188win does not use tracking cookies for third-party advertising purposes. You can manage, block, or delete cookies at any time in your browser settings — Chrome, Safari, Firefox, Edge, and others offer this option in their privacy and security menus.

Disabling essential cookies may prevent access to certain platform features, including login and bet processing.
9

Your Rights as a Data Subject

The LGPD grants you, as the data subject whose information is processed by 188win, the following rights, which may be exercised at any time:

  • Access: request a copy of all personal data that the 188win holds about you;
  • Correction: request the correction of data that is incorrect, incomplete, or out of date;
  • Deletion: request the deletion of your personal data, except where retention is required by law;
  • Portability: receive your data in a structured, machine-readable format for transfer to another controller;
  • Objection: object to processing carried out on the basis of the legitimate interest of the 188win, when you determine that your fundamental right takes precedence;
  • Consent Withdrawal: withdraw consent given for purposes that depend on it (such as receiving promotional communications), without affecting any processing already carried out;
  • Sharing information: know which third parties the 188win shared your data;
  • Review of Automated Decisions: request a review of decisions made solely through automated processing that affect your interests.

To exercise any of these rights, contact 188win by email suporte@188win.life with the subject line "LGPD Rights – [your right]". We will respond within 15 business days. In some cases, we may require additional identity verification before processing your request.

If you are not satisfied with the response from 188win, you have the right to lodge a complaint with the National Data Protection Authority (ANPD) through the channels made available by that body.

10

Minors

The platform of 188win is intended exclusively for individuals aged 18 and over. The 188win does not intentionally collect personal data from individuals under 18 years of age.

At the time of registration, all users confirm that they are 18 years of age or older. The 188win performs age verification during the KYC process and may request a government-issued photo ID at any time to confirm the information provided.

If we become aware that we have collected data from a minor under 18, the account will be immediately closed, the data will be deleted, and any available balance will be returned to the legal guardian following an identity verification process.

Parents and guardians who discover that their underage children have accessed or attempted to access the 188win should contact support by email at suporte@188win.life immediately.

11

Changes to this Privacy Policy

A 188win may update this Privacy Policy periodically to reflect changes in data processing practices, applicable legislation, or the services offered by the platform.

When significant changes are made — such as updates to processing purposes, types of data collected, or user rights — the 188win will notify users at least 7 business days in advance through:

  • Email notification sent to the address registered on the account;
  • Highlighted notice on the platform's home page;
  • Notification within the user's account area.

Continued use of the platform after the effective date of any changes indicates acceptance of the updated policy. If you do not agree with the changes, you may close your account by contacting support before the effective date.

The date of the last update to this policy is always visible at the top of this page. Previous versions may be requested from support by email at suporte@188win.life.

12

Contact and Data Protection Officer (DPO)

For questions, requests related to your rights, or complaints about how your data is handled by 188win, you can get in touch in two ways:

  • Email: suporte@188win.life — use the subject line "Data Privacy" so your message is routed correctly;
  • Live chat: available on the platform every day of the week, with support in Portuguese.

The Data Protection Officer (DPO) of 188win is responsible for ensuring LGPD compliance and handling data subject requests. You can contact the DPO directly at the email above, starting your message with "Attention: DPO".

This Privacy Policy was last updated on January 2026. The current version will always be available at 188win.life/privacy-policy.

Your 8 Rights Guaranteed by the LGPD

The General Data Protection Law gives you real control over your information. See how to exercise your rights on the 188win.

Access

Request a complete copy of all data that 188win holds about you — email address, transaction history, bets, and more.

Correction

Found incorrect or outdated information? Request a correction at any time through 188win.

Deletion

Request the deletion of your data when it is no longer needed, except where retention is required by law.

Portability

Receive your data in a structured format for transfer to another controller, as provided under the LGPD.

Objection

Object to processing based on legitimate interest when you believe your fundamental rights take precedence.

Withdrawal

Withdraw your consent for promotional communications or analytics cookies at any time, with no negative consequences.

Information

Find out which third parties the 188win shared your data with and for what specific purpose.

Automated Review

Request human review of any decision made solely through automated processing that affects your interests.

To exercise any of these rights, send an email to suporte@188win.life with the subject line "LGPD Rights".

Why Privacy Is a Priority at 188win

When you register at 188win and makes their first deposit via Pix, they are entrusting the platform with sensitive information — full name, CPF, banking details, and betting history. That trust is not something we take for granted. Every product and infrastructure decision involving personal data goes through a privacy review before it reaches the user.

The LGPD was a landmark development for the Brazilian market — and 188win was ready even before the law came fully into force. The reason is straightforward: a bettor who does not trust the platform will not deposit, will not bet, and will not recommend it to anyone. Data privacy and security are not compliance costs — they are core product principles.

One aspect that sets 188win from many platforms in the industry is transparency about what is collected and why. The data table in this policy is not there just to meet a legal requirement — it is there because you deserve to know exactly what happens to your information. If you want to know whether 188win stores your Pix key, your Brasileirão betting history, or your mobile access logs — the answer is on this page, written in plain language.

From a technical standpoint, 188win uses 256-bit SSL encryption across all communications — the same standard required of digital banks like Nubank, Bradesco, and Itaú by the Brazilian Central Bank. Card financial data is never stored in readable form on the platform's servers: it is tokenized by PCI-DSS-certified payment processors before any storage takes place.

Another practice that 188win adopts is the principle of data minimization: we collect only what we need to operate your account, process your withdrawals, and meet our legal obligations. We do not ask for your phone number to send unsolicited marketing messages. We do not cross-reference your betting history with external data to build a consumer profile. If information does not serve a clear and necessary purpose, it simply is not collected.

For the Brazilian bettor who uses 188win to follow Brasileirão, bet on Copa do Brasil, or play crash games during halftime, the message is straightforward: your data is protected, you can access it at any time, and you can request corrections, deletion, or portability with a simple email to support. No red tape, no unreasonable timelines, no going in circles.

If you still have questions about how the 188win handles your data, contact our support team before creating your account. Our team responds in Portuguese and will clarify any aspect of this policy in a straightforward way — because transparency is exactly what we promise.

Terms and Conditions

This Privacy Policy is an integral part of the Terms and Conditions of 188win. For a full understanding of the rules governing use of the platform, we recommend reading both documents together.

Read the full Terms and Conditions

Responsible Gaming at 188win

Your gaming data is private. And you have the tools to stay in control of your bets.

Deposit Limit

Set daily, weekly, or monthly limits directly in your account area — no need to contact support.

Scheduled Break

Activate 24-hour, 7-day, or 30-day breaks whenever you feel you need some time away from the platform.

Self-exclusion

Request a temporary or permanent account block in one click — no red tape, directly from your account.

+18 Required

A 188win is strictly restricted to individuals aged 18 and over. Mandatory verification at registration.

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